Customers are entitled to a full refund on the purchase price of any item they order, providing the following criteria are met:

1. Item is returned in its original condition: unopened, seal not broken and item not damaged.*, **

2. Return is postmarked within 30 days of order date.

3. Call 1-800-255-8332 to receive a Return Authorization number (non-authorized returns are subject to refusal). We are open Monday through Friday from 8:00 A.M. to 6:00 P.M. Central Time and Saturday from 9:00 A.M. to 1:00 P.M. Central Time.

4. Reimbursements on shipping costs will apply only if the return is a result of our error.

* If a customer is not satisfied with the product, they may return it for credit as long as conditions except #1 are met.

** Please pack any return carefully with lots of packing material to prevent breakage. MAPI will refund only if the bottles are not damaged in the return.