Customers are entitled to a full refund on the purchase price of any item they order, providing the following criteria are met:
1. Item is returned in its original condition: unopened, seal not broken and item not damaged.*, **
2. Return is postmarked within 30 days of order date.
3. Call 1-800-255-8332 to receive a Return Authorization number (non-authorized returns are subject to refusal). We are open Monday through Friday from 8:00 A.M. to 6:00 P.M. Central Time and Saturday from 9:00 A.M. to 1:00 P.M. Central Time.
4. Reimbursements on shipping costs will apply only if the return is a result of our error.
* If a customer is not satisfied with the product, they may return it for credit as long as conditions except #1 are met.
** Please pack any return carefully with lots of packing material to prevent breakage. MAPI will refund only if the bottles are not damaged in the return.